Frequently Asked Questions

How can I become a member?

-You can easily become a member of our site by filling out the Membership Form, which you can access by clicking the “Member Login” button in the upper right corner of our pages.’’Üye olmak için tıklayınız.’’

I forgot my password, what should I do?

-It is enough to click on the “Forgot Password” title from the “Member Login” step in the upper right corner of our pages. A password reset link will be sent to your e-mail address shortly after you enter your e-mail address that you used while registering on our site.

When will my order be shipped?

-The preparation time of the ordered products is 2-4 working days. Orders placed on Saturday-Sunday and public holidays will be processed on the next business day. Time may be extended depending on stock availability.

How many days is the delivery time?

-Delivery time is 1-3 business days after the items are shipped. These times are general delivery times. The delays to be experienced in relation to the orders delivered to the cargo by us are under the responsibility of the cargo company. Delivery time may vary depending on your location.

Which payment methods can I shop with?

-You can pay the orders you place on our website in cash or in installments using your credit card; If you wish, you can also make your payment by wire transfer/EFT.

Is your site reliable for online payment?

– No card information is stored. All pages are encrypted with SSL security. For safe shopping, make sure that there is this “?” icon in front of the site link in your browser. This icon indicates that the site is a trusted site with SSL certificate. If there is no such sign, we do not recommend you to shop from such sites.

How can I track my order?

-You can follow the status of your order in detail on the “My Orders” page, and you can see the status of your products from the order statuses.

What payment options are there?

-Credit/Debit Card


Do the products have a warranty?

-All products sold are under official distributor and manufacturer warranty.